You can manage cookies yourself and learn more about them through Internet browser cookies – what they are and how to manage them
If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket or buy them.
There are two types of cookies:
First-party Cookies – the cookies we set to make the site work
Third-party Cookies – the cookies set by third-parties, like Google and Facebook, to track your usage of their services
PHPSESSID – Remembers what’s in your basket during your session
poll# – Remembers which option you selected for a particular poll
frontend – Remembers what’s in your basket according to PHPSESSID
persistent_shopping_cart – Remembers things you’ve added to your basket for one year
Third-party cookies – policies available to view on owners site
Please note that this list is manually maintained. We aim to keep this list of cookies up-to-date, but we cannot guarantee that additional third-party cookies won’t exist when you visit pages in the future.
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use this information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
As a UK resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of the UK.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
9c Marquis Court, Low Prudhoe, Northumberland, NE42 6PJ