All items can be returned for an exchange or a full refund within 28 days from date of purchase. Please include a completed copy of the Returns Form received in your original order. Returns are made at your own expense and we recommend using a tracked postage method.
All returns and exchanges must be received in new condition, without sign of wear and in their original box with all tags and attachments that originally came with your purchase. Please do not tape or deface the product’s packaging. If the product’s packaging is not intact or damaged we will not be able to re-sell the product as new so a full refund will not be given and the item will be returned to you. We cannot exchange or refund the purchase of food drinks and other products for everyday consumption.
Please allow 2-5 working days for your refund / exchange to be processed. We will return all monies by the same method of payment originally used. We will credit the card we have on file for you this may take up to 10 working days to appear as cleared funds. If the original payment was via PayPal we will credit the PayPal account that the order was placed with.
In the case of an exchange, we will post your new item back out to you by the delivery service selected on our returns form.